Unlocking Potential, Bridging Communities

The Problem with Grassroots Nonprofit Culture

There’s a lot that’s great about grassroots nonprofits—the passion, the community-driven mission, the commitment to solving real problems. But there’s also a lot that holds them back. I focus on the problems not to criticize, but to optimize the good.

Human service workers, particularly frontline client-facing staff, are the backbone of social impact. They interact directly with underserved populations, collecting...