Working on the front lines in nonprofit organizations often means juggling multiple responsibilities that can easily extend beyond regular office hours. The challenges of tracking clients, making referrals, managing paperwork, and following up on client progress all demand more time than a single workday can offer.
This extended work not only eats into personal time but also adds to the mental burden that staff carry home. For many, the workday doesn’t end when they leave the office—it continues in their minds, whether it’s worrying about incomplete tasks, unsubmitted reports, or unfinished referrals.
At Untapped Solutions, we believe that client-facing staff deserve better. That’s why we’ve built our CRM with frontline staff in mind—making the day-to-day tasks they deal with not only manageable but efficient and streamlined.
How Untapped Solutions CRM Works for You
Our CRM system is designed to significantly reduce the amount of manual labor involved in client care and program management. Imagine eliminating the need to manually process every referral, manage every client update, or track every service interaction. Our platform automates these processes, allowing your team to shift their focus back to what truly matters: engaging meaningfully with clients and improving their outcomes.
With Untapped Solutions, you can set up automated workflows for:
• Client Tracking: Easily monitor client progress without constantly updating spreadsheets or filling out forms manually.
• Referral Systems: Automate your referrals, ensuring that clients are connected to the resources they need without repetitive, manual data entry.
• Resume Builders and Employment Tracking: Manage job applications, resume submissions, and job placements without manual oversight. This allows for streamlined support of your clients as they navigate employment opportunities.
Reclaiming Your Time, Improving Your Well-Being
Burnout among nonprofit staff is all too common, and one of the leading causes is the overwhelming administrative workload. With our CRM, you’ll be able to cut the time spent on repetitive administrative tasks by over half. Our goal is to give client-facing workers time back—time that can be spent focusing on self-care, family, or simply relaxing after a long day.
By reducing time-consuming tasks, Untapped Solutions lets your staff go home at the end of the day, without the mental strain of unfinished work hanging over their heads.
Better Quality of Life for Client-Facing Staff
When your team is bogged down by administrative work, their ability to focus on their clients’ needs suffers. Our CRM alleviates this burden, enabling staff to invest more time and energy into creating meaningful, lasting relationships with clients. The result? Staff who are more engaged, clients who receive better care, and a team that can breathe easier knowing the administrative side of things is handled.
Why Untapped Solutions is Different
Most CRM platforms are built with general businesses in mind, not nonprofits. They don’t account for the unique challenges that nonprofit staff face every day, especially those working on the front lines with vulnerable populations. Untapped Solutions is different.
Built by impact professionals, we understand the workload and emotional stress that nonprofit workers experience. That’s why our CRM isn’t just about data management—it’s about improving the quality of life for the people who use it.
Client-Centered Focus
Untapped Solutions ensures your organization stays focused on the ultimate goal—providing better outcomes for your clients. By taking care of the busy work, our CRM empowers your team to focus on the human aspect of their work, building deeper connections with clients and improving overall service delivery.
Automate for Efficiency, Stay Human for Impact
Our CRM is designed to balance technology with humanity. While it automates administrative tasks, it keeps the heart of nonprofit work—the personal connection—alive. Staff can spend more time connecting with clients, assessing their needs, and supporting their journey, while the system handles the routine tasks in the background.
At Untapped Solutions, we know the value of time—especially in the nonprofit world. And we’re here to help you reclaim it.
Explore how our CRM can change the way you work and give your team the time back they deserve.